> ## Documentation Index
> Fetch the complete documentation index at: https://docs.wolfia.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Wolfia Knowledge Base: How It Learns Your Expertise

> Wolfia automatically builds your org's knowledge base from Slack, docs, and integrations, capturing how experts answer sales, security, and product questions.

## Overview

Your organization's hardest-won expertise is scattered across Slack threads, shared drives, and call recordings, and most of it never reaches the person who needs it next. Wolfia gathers that expertise into [one centralized, searchable place](https://wolfia.com/blog/best-knowledge-management-systems-security-documentation) and serves it back through our AI agent, so every answer reflects how your best experts would respond.

## How it works

Knowledge naturally permeates your organization's daily communications. Wolfia leverages integrations to observe and learn how your experts handle:

* **Sales Questions and Competitive Positioning**
* **Security and Compliance Requirements**
* **Technical Implementation Details**
* **Product Capabilities and Roadmap**

When similar questions arise, our AI agent provides instant, expert-quality responses that maintain your team's proven approach, ensuring consistency and accuracy across all interactions.

## Integrations and knowledge sources

### 1. Slack

Capture and index expert knowledge shared in Slack channels to reduce repeat questions.

**Features:**

* Real-time monitoring of designated Slack channels
* Automatic knowledge extraction from conversations
* Easy management of channel monitoring settings

### 2. Email integration

Capture knowledge from emails and attachments, converting them into valuable insights for your sales team.

**Features:**

* Automated parsing of incoming emails to [knowledge@wolfia.com](mailto:knowledge@wolfia.com)
* Extraction of key information and attachments
* Seamless integration with your existing email infrastructure

### 3. Website integration

Enable sales teams to instantly access product website content and documentation.

**Features:**

* Automated crawling and indexing of specified website pages
* Real-time updates to reflect changes on your website
* Filtering and selection of specific pages to import

### 4. Gong integration

Extract winning sales tactics and product explanations from successful customer calls.

**Features:**

* Analysis of recorded sales calls
* Extraction of key sales strategies and insights

### 5. Notion integration

Make internal documentation instantly accessible to your sales team.

**Features:**

* Synchronization with Notion pages and databases
* Real-time updates reflecting changes in documentation
* Easy management of documentation sources

### 6. Google Drive integration

Index sales collateral and internal documents from Google Drive.

**Features:**

* Automated indexing of specified Google Drive folders
* Real-time synchronization to capture updates
* Filtering options to include or exclude specific documents

### 7. Vanta integration

Access security and compliance information to answer customer questions confidently.

**Features:**

* Integration with Vanta to import your controls automatically
* Enhanced ability to respond to security-related inquiries

## Managing your integrations

### Integration setup

* Add new platforms through intuitive setup dialogs
* Configure existing integrations with detailed settings
* Select specific data sources and manage access controls

### Monitoring and security

* Real-time status updates and notifications
* Role-based access controls for integration management
* Detailed audit logs of all integration activities

## Knowledge in action

Every expert interaction enhances your knowledge base. Whether you're responding to security questionnaires, explaining technical capabilities, or handling customer inquiries, Wolfia ensures consistent, expert-quality responses across your organization.

## Getting started

1. Connect Your Integrations
   * Start with your most active knowledge-sharing platforms
   * Common starting points: Slack, Email, Website

2. Configure Your Settings
   * Select specific channels, folders, or pages for monitoring
   * Set up access controls and permissions

3. Leverage the Knowledge Base
   * Begin querying through our AI agent
   * Receive instant, accurate responses based on your organization's expertise
   * [Manually add critical facts](/how-to/adding-knowledge) as needed

If you need detailed guidance on setting up and managing integrations, contact our support team at [support@wolfia.com](mailto:support@wolfia.com)

## Related pages

<CardGroup>
  <Card title="Add knowledge" icon="plus" href="/how-to/adding-knowledge">
    Upload documents and add facts directly so Wolfia answers with your approved content
  </Card>

  <Card title="Prioritize facts" icon="arrow-up-wide-short" href="/how-to/fact-prioritization">
    Control which facts take priority when sources disagree
  </Card>

  <Card title="Autofill questionnaires" icon="file-check" href="/how-to/questionnaires">
    Turn your knowledge base into completed security questionnaires and RFPs
  </Card>
</CardGroup>
