> ## Documentation Index
> Fetch the complete documentation index at: https://docs.wolfia.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Trust Center: Launch in 30 Minutes with Wolfia

> Launch a custom-domain Trust Center in 30 minutes: automatic updates from your knowledge base, unlimited access requests, professional branding, no extra cost.

## Launch your trust center in 30 minutes

[A Trust Center](https://wolfia.com/blog/best-trust-center-software-saas-security-teams) is the public page where prospects and customers self-serve your security posture, certifications, and compliance documents before they ever reach your security team.

## What makes Wolfia's trust center different

### Everything included, no hidden costs

Every Wolfia Trust Center includes:

* **Custom domain** (trust.yourcompany.com) at no extra charge
* **Unlimited access requests** from prospects and customers
* **Unlimited internal users** managing your content
* **Automatic updates** from your knowledge base
* **Professional branding** with your logo and colors

### Always current

Your Trust Center automatically stays in sync with your knowledge base. When you update a security policy or complete a new certification, your Trust Center reflects it immediately. No manual updates, no version control headaches.

## Key features

### Custom domains

Set up trust.yourcompany.com to maintain brand consistency. We handle SSL certificates, DNS configuration, and all the technical complexity. Your customers see your brand, not ours.

### Smart access control

Grant access to specific documents or your entire Trust Center. Track who's viewing what with detailed analytics. Set expiration dates for time-limited access. All while maintaining a frictionless experience for legitimate prospects.

### Document management

Upload compliance reports, security policies, architecture diagrams, and certifications. Organize by category, control visibility, and track downloads. Support for PDFs, images, and external links.

### Professional branding

Upload your logo, customize colors, and set header backgrounds. Your Trust Center looks like a natural extension of your website, building confidence with every interaction.

### Security controls display

Showcase your security posture with detailed control descriptions. Display certifications with validation details. Present your compliance story in a way that accelerates deals.

### Updates and subscriptions

Publish security updates and compliance news. Let customers subscribe for notifications. Build trust through transparency and proactive communication.

### Analytics and insights

See which documents get downloaded most. Track access patterns by company. Understand what security information matters most to your prospects. Use insights to improve your security story.

## Setting up your trust center

### Step 1: Configure your domain

1. Navigate to **Trust Center** > **Settings** in your Wolfia dashboard
2. Choose between:
   * **Wolfia subdomain**: yourcompany.trust.wolfia.com (instant setup)
   * **Custom domain**: trust.yourcompany.com (requires DNS configuration)
3. For custom domains, add the provided DNS records to your domain provider
4. Verify domain ownership and SSL certificate generation

### Step 2: Customize your branding

1. Go to **Trust Center** > **Branding**
2. Upload your logo (recommended: 200x60px for best results)
3. Set your brand colors and header style
4. Preview changes before publishing

### Step 3: Upload documentation

1. Navigate to **Trust Center** > **Documentation**
2. Upload your security and compliance documents:
   * SOC 2 reports
   * ISO certifications
   * Security policies
   * Architecture diagrams
   * Penetration test reports
3. Set visibility (public or access-controlled)
4. Organize into categories for easy navigation

### Step 4: Configure access settings

1. Go to **Trust Center** > **Settings**
2. Choose your access model:
   * **Open**: Anyone can view public documents
   * **Gated**: Require email registration for access
   * **Hybrid**: Mix of public and gated content
3. Customize access request forms
4. Set up auto-approval rules or manual review

### Step 5: Add security controls

1. Navigate to **Trust Center** > **Controls**
2. Import controls from your compliance platform (Vanta, Drata, etc.)
3. Or manually add control descriptions
4. Organize by framework (SOC 2, ISO 27001, etc.)

## Managing access requests

### Reviewing requests

Access requests appear in **Trust Center** > **Accounts**. Each request shows:

* Requester's email and company
* Requested scope (full access or specific documents)
* Request date and status
* Notes from the requester

### Approving access

1. Click on any pending request
2. Review the requester's information
3. Set access duration (7 days, 30 days, custom)
4. Click **Approve** to generate an access link
5. The requester receives an email with their unique access URL

### Tracking usage

Monitor how approved users interact with your Trust Center:

* Documents downloaded
* Pages viewed
* Time spent
* Last access date

Use these insights to follow up with engaged prospects or identify potential security concerns.

## Best practices

### Keep content fresh

Set up integrations to automatically pull in new certifications and policy updates. Review quarterly to ensure all information remains current and relevant.

### Balance transparency and security

Share enough to build trust without exposing sensitive details. Use access controls for detailed technical documentation while keeping high-level security posture public.

### Make it discoverable

Add your Trust Center link to:

* Email signatures
* Security questionnaire responses
* Sales collateral
* Your main website footer

### Track what matters

Use analytics to understand which documents close deals faster. If certain certifications are downloaded frequently, consider making them more prominent.

### Respond quickly

Set up notifications for access requests. Quick approval shows you're responsive and professional. Consider auto-approval for requests from trusted domains.

## Integration with questionnaires

Your Trust Center works seamlessly with Wolfia's questionnaire automation. When answering security questionnaires:

* Responses automatically link to Trust Center documentation
* Customers can verify answers by viewing source documents
* Consistency between questionnaire answers and Trust Center content
* Reduced back-and-forth with security teams

## Troubleshooting

### Custom domain not working

1. Verify DNS records are correctly configured
2. Allow 24-48 hours for DNS propagation
3. Check SSL certificate status in settings
4. Contact support if issues persist

### Documents not appearing

1. Ensure documents are marked as "published"
2. Check visibility settings (public vs. private)
3. Verify file upload completed successfully
4. Clear browser cache and refresh

### Access links not working

1. Check if access period has expired
2. Verify the requester's email matches the approved email
3. Ensure cookies are enabled in the browser
4. Generate a new access link if needed

## Getting help

For assistance with your Trust Center setup:

* Email [support@wolfia.com](mailto:support@wolfia.com)
* Schedule a setup call with our team
* Visit our [FAQ section](/faq/faq) for common questions