Slack Agent

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Overview

Wolfia brings your expert knowledge directly into your team’s daily conversations through our Slack agent. Instead of interrupting experts or searching through documentation, simply ask questions in Slack and get immediate, expert-quality answers drawn from your organization’s collective knowledge.

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How It Works

The Slack agent works just like chatting with one of your experts. Ask questions naturally about product capabilities, technical specifications, security requirements, or any other topic your experts typically handle. The agent understands context and provides clear, accurate responses that match your company’s voice and style.

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Knowledge Capture

What makes our Slack agent unique is how it learns. Every time your experts share knowledge in Slack – whether they’re explaining features, discussing technical implementations, or handling customer questions – Wolfia is learning. This creates a continuous feedback loop where your knowledge base grows automatically through natural conversations.

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Smart Conversations

Wolfia understands the flow of Slack conversations. When you start a thread, the agent maintains context throughout the discussion, understanding follow-up questions and connecting related information. If a question requires direct expert input, the agent can automatically tag relevant team members while preserving the conversation for future reference.

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Getting Started

Setting up the Slack agent takes just minutes. Add Wolfia to your workspace and choose which channels to monitor. Start asking questions, and the agent will begin providing answers immediately. Your experts can review and refine responses as needed, helping the system learn your preferred way of explaining things.

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Security & Controls

We understand the sensitivity of business communications. The Slack agent includes robust security controls that let you manage access permissions, monitor specific channels, and protect sensitive information. You maintain full control over your data while making knowledge accessible where your team already works.

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Common Uses

Our Slack agent has transformed how teams handle daily questions. Sales reps get immediate answers during customer calls. New team members quickly get up to speed without constantly asking for help. Experts can focus on strategic work instead of repeating answers. All while your organizational knowledge grows automatically through natural conversation.