Slack agent
Get instant expert answers right in Slack
Overview
Wolfia brings your expert knowledge directly into Slack so your team can keep conversations flowing and still get the answers they need. Ask questions naturally and receive expert‑quality replies that match your company voice, without leaving the channel you are already in.
How Wolfia works inside Slack
Wolfia connects to Slack through a secure, read‑only integration. It listens only in the places you choose, captures relevant knowledge shared by your experts, and feeds that knowledge back into future answers. Over time, your organization’s collective expertise grows automatically and becomes searchable directly inside Slack.
Two simple ways to ask
- Tag @wolfia in any channel – Perfect when you want the whole thread to stay in context.
- Send a direct message to Wolfia – Ideal for private or work‑in‑progress questions.
Fine‑grained learning control
- Select exactly which channels Wolfia can read. Private, public, or shared channels are all supported.
- Wolfia ingests only messages from those channels and never stores content it has not been allowed to see.
- You can update the channel list at any time from the Wolfia dashboard.
- Wolfia can also be paused or resumed at any time, so you can control when it learns.
Installation in three clicks
- Go to Data & Integrations inside the Wolfia web app and click Connect Slack to Wolfia.
- Slack opens an authorization screen. Review the requested permissions and click Allow (workspace admins may need to approve).
- You’re redirected back to Wolfia. The integration is live and ready to use.
Managing the integration
Visit Manage Slack page to:
- Add or remove monitored channels.
- Pause or resume knowledge ingestion.
Changes take effect immediately without reinstalling the app.
Security & Controls
Wolfia never:
- Reads messages from channels it has not been explicitly invited to.
- Stores or shares OAuth tokens in plain text.
- Sends your content to third‑party analytics providers.
Slack Integration Permissions Explained
| Slack permission | What it lets Wolfia do | Why we need it |
|---|---|---|
app_mentions:read | See messages that mention @wolfia | Detect when someone asks Wolfia a question |
chat:write | Post messages as @wolfia | Send answers back to the channel or DM |
channels:history, im:history, mpim:history | Read message history in channels or DMs where Wolfia is a member | Build the knowledge base and provide full‑context answers |
channels:read | List public channel info | Show a picker so you can decide which channels to monitor |
channels:join | Let Wolfia join channels after you invite it | Enable learning in new channels without reinstalling the app |
commands | Register slash commands such as /wolfia | Offer a quick way to ask questions or change settings |
users:read, users.profile:read, users:read.email | Access user names and emails | Map Slack identities to Wolfia accounts and tag the right experts |
team:read | View workspace details | Link the Slack workspace to the correct Wolfia organization |
Common Uses
Wolfia has transformed how teams access and scale expertise:
- New employees: Quickly onboard by easily finding essential information.
- Subject-matter experts: Focus more on strategic initiatives by reducing repetitive information-sharing tasks.
- Sales teams: Obtain instant product and pricing details during live customer interactions.
All while continuously improving your organization’s collective intelligence directly within Slack.